[Misc] Eeevil computers

Saxon Brenton saxonbrenton at hotmail.com
Sun Jul 16 18:11:02 PDT 2006

For your amusement.

("Computers are logical, but not sensible.")

Over the weekend, the UTS Library automated email notice service went
evil. Or insane. Or both.

(No, wait. I've been complaining about the UTS library computer system
in the EoMR for the past three years. *More* evil, insane, or both.
Yeah, that's it.)

A warning email was supposed to go out on Saturday morning to all
students who had fines of $50 or more that their exam results would
be blocked unless it was paid; some few hundred people.

Instead the wrong file of recipients was used, and it went out to all
students and staff who registered to the library in 2005; some
50 thousand people.

Guess how much fun loans desk staff has been having fielding queries
from anxious, irate or just plain confused patrons.  Go on.  Guess.

Saxon Brenton     Uni of Technology, city library, Sydney Australia
     saxon.brenton at uts.edu.au       saxonbrenton at hotmail.com

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